Ever wanted to be part of something NEW, something EXCITING, something really WORTHWHILE, that will CHANGE LIVES?
We’re looking for an In-Reach Worker to work intensively with a caseload of individuals at the point of discharge from mental health wards and continue to support them beyond discharge for up to three weeks.
Hours: 37hrs a week
Holiday: 25 days a year
Location: Mental Health Wards Across Surrey (exact locations still tbc)
Term: 12 Month Fixed Term (this maybe extended depending on funding)
In-Reach is a 12mnth project, hoping to be extended dependent on funding, delivered in collaboration with Surrey and Borders Partnership NHS Foundation Trust. The In-Reach Worker will work intensively with a caseload of individuals at the point of discharge from mental health wards and continue to support them beyond discharge for up to 3 weeks. The In-Reach Worker will work with individuals, families, carers and health professionals to develop wrap-around support plans to enable better integration into community services and reduce re-admission rates. The role will involve working as part of a small team and linking in with ward staff, home treatment teams, community mental health recovery teams and care coordinators.
The In-Reach Worker will:
- Have previous community experience of mental health, wellbeing and behaviour change work with adults
- Be highly independent
- Have a high degree of initiative
- Be a self-starter
- Be confident working in a developing and fast-paced service
In return for your commitment and hard work we can offer:
- A competitive salary!
- 37 hour working week!
- 25 days holiday plus bank holidays!
- Flexible working hours!
- Employee Assistance Programme
- Company pension scheme!
- Investment in personal development!
- Ongoing training!
Mary Frances Trust is committed to the safeguarding of the people who use its services, therefore this post will be subject to a satisfactory enhanced DBS check.
Currently at this point in time all applicants will be required to evidence that they have been vaccinated in line with current government guidelines.
- To liaise with ward staff to identify patients requiring support on discharge.
- To work with patients, their families, and carer(s), clinical staff, and other stakeholders for up to 2 weeks prior to discharge and after discharge where appropriate to create a person-centred programme of support for up to three weeks.
- To provide pastoral support to patients alongside practical support upon discharge i.e. travel, home preparation, food, heating on, and provisions in place
- To build relationships with caseload of patients to understand and support with any barriers to attending appointments
- To build and maintain relationships with key hospital personnel
- To attend MDT and supervision meetings
- To link in with Community Connections
- To complete and update risk assessments associated with lone working
- To ensure GDPR and risk management compliance
- To report safeguarding incidents appropriately: in a timely manner with accurate incident reporting
- To make onward referrals and/or provide information and advice about what support is available locally
- To encourage and support people to access external agencies if needed
- To appropriately support those who cannot get to appointments for valid reasons
- To record and report, as agreed, any KPI’s including recovery stars as a measure of patient progress and any information required for funders/trustees
- To update systems with information relating to patients on caseload
- To work collaboratively with Care Coordinator/GP around any arising issues with patients
- To explain and encourage attendance at appropriate activities within the Community Connections service
- To arrange review appointments over 3-week period post discharge, to review, revise and update the support plan and client database (HALO, RF Connect).
- To ensure the workspace is kept clean in line with organisational Covid risk assessments
- To work with the team of professionals and communicate well with colleagues working from different locations
- To keep up to date with all the opportunities available for our clients
- To establish and sustain strong and appropriate working relationships with our partnership organisations and other external organisations
- To conduct ongoing evaluation of the programmes and services and implement improvements as necessary
- To maintain databases and undertake any other administrative duties
This is not an exhaustive list of the duties that may need to be undertaken. It may be necessary to undertake other duties in order to fulfil the objectives of the charity.
Qualifications and experience
Desired: A diploma or degree in appropriate subject i.e. counselling, psychology, social work, probation, mental health, Health and Social Care (level 3)
Essential: and/or a minimum of 3 years community experience of mental health, wellbeing, behaviour change work with adults.
Knowledge and skills
- To work collaboratively within a multidisciplinary team (statutory and voluntary)
- An understanding of confidentiality, consent, information sharing, including GDPR.
- An understanding of Safeguarding policy and practice.
- Good communication and written skills and a commitment to accurate and confidential record keeping.
- Ability to interact effectively with the clients, colleagues and other professionals whilst retaining clear boundaries.
- Ability to work to all the policies, procedures and standards of the service and joint working arrangements with statutory and voluntary sector partners.
- Extensive knowledge and understanding of mental health issues.
- Knowledge and skills of engagement, motivational, and behaviour change approaches.
- Knowledge and understanding of community working, lone working, and ability to maintain safety whilst working in the community.
- Ability to use supervision effectively.
- A good understanding of personal limitations, ability to identify when to seek advice and support, and deal with issues in a professional manner.
- Ability to manage any challenging behaviour from clients.
- Ability to self-manage a caseload
- Proficient in Microsoft Word, use of email, Outlook, and basic excel skills.
- Ability to enter and manipulate data on a database as required by the Service and Commissioners to include monitoring and reports.
- Ability to work from home that maintains confidentiality and professionalism when and if required using Teams/Zoom and other virtual platforms.
Essential: Ability to travel (within Surrey) and work flexibly
About The Charity
We’re Mary Frances Trust (MFT), a leading mental health and emotional wellbeing charity for adults (16+) in Surrey. Since 1994, we support people for as long as they need, inspiring them to find ways to restore and maintain their mental wellbeing. We work hard to challenge mental health stigma and promote emotional self-care.
Our mission is to:
- Work alongside people experiencing any kind of emotional or mental health issues for as long as they need and to inspire them to develop the skills that will help them to restore and/or maintain their emotional wellbeing.
- Involve people with experience of mental health at every level of the organisation so they can help us design, deliver, monitor, and review our services to ensure they respond to their changing needs.
- Consistently challenge stigma attached to mental illness and raise awareness of the importance for everyone to look after their mental wellbeing.
- Lead and co-ordinate the development and delivery of first-class, voluntary mental health services in Surrey.
- Maintain sufficient funding streams to be able to provide person-centred services to people experiencing any kind of emotional or mental issues.
How to apply
To apply for this roles, click on the Apply Now link below and fill in our Online Application Form. Thank you!
If you are having difficulties accessing our Online Application Form, please email Kerry, our Administration Officer, at firstname.lastname@example.org who will send you a Word version for you to email back to Glyn, our Service Manager at email@example.com