We are looking for highly motivated individuals with lived experience of mental illness or, of caring for somebody who has mental health issues.
Job title: Lived Experience Practitioner
Service: GPiMHS (General Practice Integrated Mental Health Service)
Location: Banstead x1, Leatherhead x1, Epsom x 2
Hours: 21hrs per week
Closing Date: 22 July 2022
My job makes lives better by utilising my lived experience of mental illness or, of caring for somebody who has mental health issues, in a Peer Support role to contribute to the care and recovery of people using GPiMHS (General Practice integrated Mental Health Service) and MHICS (Mental Health Integrated Community Services), and helping to ensure an accessible, non-stigmatising localised service.
GPiMHS / MHICS is an emotional and wellbeing service that supports adults aged over 18 in primary care who are experiencing a range of mental health difficulties. Patients are offered extended consultation times, quick and easy access to practical advice and tailored support for their mental health needs from a multidisciplinary team.
Through sharing wisdom from their own experiences, the Lived Experienced Practitioner will inspire hope and belief that recovery is possible in others. As an integral and highly valued member of the team, the Lived Experienced Practitioner will provide formalised peer support and practical assistance to people using the service in order for them to regain control over their lives and their own unique recovery journey. In particular, the Lived Experienced Practitioner will support the smooth transition of people using the service to other Mental Health services, by helping them to complete recovery and crisis plans for example. Within a relationship of mutuality and information sharing, they will promote choice, self-determination and opportunities for the fulfilment of socially valued roles and connection to local communities.
Suitable for someone who is kind, caring and supportive with good interpersonal and communication skills and who is keen to provide the highest quality experience for people using GPiMHS / MHICS.
Skills, Knowledge, Experience and Qualifications Required
- Lived experience of mental illness or of caring for somebody who has mental health problems
- Experience accessing primary and / or secondary mental health services
- Paid or unpaid experience of working in a lived experience role
- Numeracy and Literacy at a Key Stage 3 level or equivalent
- Driving license suitable for driving in the United Kingdom
- Computer literate in Microsoft office, and willingness to use the Organisations’ IT systems
- Experience of recovering a meaningful life
- Experience of being in a supportive and enabling role
- Ability to share personal story of recovery in a professional manner
- Ability to assist or willingness to learn how to assist people to develop recovery and crisis plans
- Ability and willingness to reflect on work practice and be open to constructive feedback
- Ability to work in an enabling and creative way
- Willingness to support people with a range of needs to meet their recovery goals
- Ability to manage stress, and to plan and prioritise own workload and activities
- Ability to carry out practical tasks
- Ability to maintain a healthy home / work life balance
- High level of self-awareness – ability to critically appraise own performance
- Critical thinker
- Understanding and knowledge of recovery; of the issues and concerns of mental health service users ; and of the impact of stigma and discrimination
- Willingness to work towards using trauma informed care principles to benefit yourself and others
- Knowledge and commitment to service users rights
- Excellent written, verbal and non-verbal communication skills
- Ability to communicate effectively with a range of service users, carers, professionals and agencies
- Persuasive and reassurance skills required
- Ability to develop and maintain sound working relationships with all members of the multidisciplinary teams
- To be aware of professional roles within the therapeutic relationship
- Professional in appearance and behaviour
- Able to manage conflict and to help others to do so
- Good team working skills
Experience and Qualifications Desired
- Peer support worker training, e.g. ImROC Peer Support Training course
- NVQ Level 3 Diploma in Health & Social Care or equivalent level of knowledge, training and experience
- Work alongside an agreed number of people using the GPiMHS / MHICS service on a 1:1 and / or group basis, in person and / or virtually, from a lived experience perspective
- Work as part of a multidisciplinary team
- Deliver peer support interventions as agreed within the multidisciplinary team, and within a peer relationship
- Use personal, experiential knowledge and to share lived experience when appropriate to benefit others
- Assist others to create their own recovery and crisis plans, particularly people who are transitioning from the service to another Mental Health service (e.g. SABP Community Mental Health Recovery Service)
- Establish supportive and respectful relationships with people using the service
- Help people identify their own recovery goals
- Support people using the service to identify and overcome fears within a relationship of empathy and trust
- Share ideas about ways of achieving Recovery goals, drawing on personal experiences and a range of coping, self-help and self-management techniques
- Model personal responsibility, self-awareness, self-belief, self-advocacy and hopefulness
- Sign-post to various resources, opportunities and activities within the Organisation and in communities to promote choice and informed decision making
- Accompany people who use the service to appointments / meetings / activities of their choice and performing a range of practical tasks, aligned to recovery goals
- Assist in risk assessments with multi-disciplinary staff, highlighting any changes in service users presentation relevant to their safety and feedback accordingly
- Support the service in promoting a recovery orientated environment by identifying recovery-focused activities and imparting information and education as required
- Act as a recovery champion within the service, and as an ambassador of recovery for the Organisation with external agencies and partner organisations.
- Be actively involved in the continued development of and in the ongoing evaluation of the Lived Exp Pract role
- Undertake any other duties which may reasonably be regarded as within the nature of the duties and responsibilities / grade of the post as defined, subject to the proviso that normally any changes of a permanent nature shall be incorporated into the job description in specific terms
- Attend and complete an agreed induction programme and a peer support worker training programme, if not already completed
- Identify personal developmental needs in conjunction with Line Manager and supervision, undertaking further training as necessary.
- Participate in mandatory training as required.
- Participate in regular supervision
- Maintain a working knowledge of current trends in mental health, recovery and peer support by reading books, journals and accessing peer support networks.
- Work in accordance with the Organisations’ Policies, Procedures and values
Mary Frances Trust (MFT) is a Charitable Company established in 1994 by carers, people accessing mental health services and professionals to support people experiencing mental health issues. It is a non-medical service set up to address the social consequences of mental ill-health on the lives and wellbeing of people using mental health services.
These include the following:
- low self-esteem and self-confidence (compounded by the negative attitudes in our society towards those with mental health problems)
- social isolation and exclusion from many areas of community life (including leisure, volunteering and education)
- low income because of long term reliance on Benefits (Mental Health service users have the lowest rate of employment of any group of disabled people)
- poorer physical health and reduced life expectancy compared to the general population
The social model MFT works within is based on three principles:
- Membership of a caring and supportive community.
- Active and voluntary service user involvement in every aspect of running our organisation (this includes day-to-day activities and monitoring, reviewing and co-producing projects and services)
- Equal and respectful relationships between staff and service users
MFT are commissioned by Surrey County Council and Surrey Downs Clinical Commissioning Group to provide leadership for Community Connections Mental Health Services in Mole Valley, Epsom & Ewell, East Elmbridge, and Banstead. We are also to be contracted to provide services within West Elmbridge.
Surrey Community Connections services are open access services, delivered by the third sector, to support people (aged 16 and over) with mental health needs to stay well in their communities. The services promote social inclusion, community participation, mental wellbeing, and recovery by connecting people to ‘mainstream’ activities in their community by offering a variety of group activities and one to one support.
How to apply
To apply for this role, click on the Apply Now link below and fill in our Online Application Form. Thank you!
If you are having difficulties accessing our Online Application Form, please email Kerry, our Administration Officer, at firstname.lastname@example.org who will send you a Word version for you to email back to Glyn at email@example.com