We’re looking for a Peer Support Worker who will support individuals in mental health crisis, using their personal experiences of managing their mental health difficulties and recovery.
Salary: £26,000 pro rata
Contract Type: Permanent
Hours: 14 hours per week (can be split to 2 x 7 hour posts)
Closing Date: Thursday 21 April
Interview Date: Wednesday 4 May
Richmond Fellowship, Catalyst and Mary Francis Trust provide an out of hours evening and weekend service in partnership with Surrey and Borders Partnership NHS Foundation Trust and East Surrey Clinical Commissioning Group for people in the County of Surrey and North East Hants. The service is known as “Safe Haven” and will be open 6pm – 11pm Monday – Friday, as well as weekends and bank holidays (365 days a year on a rota basis)
The purpose of the service is to provide an alternative to A&E for adults in crisis, emotional or mental health distress. It will offer a safe, supportive, and therapeutic environment; promote independence, opportunity and recovery in the community.
The Safe Havens are situated in different areas of Surrey. They are staffed by a mental health clinician Richmond Fellowship Catalyst and Mary Francis support and peer support staff at the Safe Haven locations of Redhill Epsom Woking Aldershot and Guildford.
As a Peer Support Worker, you will support individuals in mental health crisis, using your personal experiences of managing your mental health difficulties and recovery, you will provide hope direction understanding and share your experiences to support individuals. We are looking for individuals who have been in recovery for a minimum of two years.
- Delivery of peer support service
- Build positive and supportive relationships with service users to enable them to develop their action and support plan.
- Assist individuals setting realistic and positive goals and support people to review their progress.
- Provide practical support to service users in gaining choice, meaning and purpose of life and independence whilst maintaining dignity and respect.
- Share personal recovery experiences appropriately, enabling individuals to recover attaining greater independence and self-esteem, providing the emotional support necessary to do so.
- Support service users in the development of personal and life skills within the scope of confidentiality of the service
- Facilitate a welcoming and friendly environment
- Be able to provide a continual assessment of a person’s needs regarding their emotional and mental health
- Maintain an honest, robust, and caring approach to the people attending Safe Haven
- Be able to work with multidisciplinary teams
- Maintain appropriate records
- Establish good working relationships
- Facilitate group sessions
- Support individuals via a virtual platform
- Complete F2F support sessions
- Training and knowledge regarding mental health and the recovery approach.
- Completed an accredited peer support training or coaching.
KNOWLEDGE AND EXPERIENCE
- Personal lived experience of mental health issues/crisis services
- Previous experience of voluntary or paid employment.
- Knowledge of mental health issues and recovery approach.
- Willingness to positively share your own life experiences and personal experiences of mental ill health as part of the coaching role.
- Ability to guide others in taking charge of their own recovery.
- Paid or unpaid experience of support worker/training/teaching or coaching others.
- Good understanding of mental health services
- Ability to understand and create healthy boundaries.
- Excellent interpersonal skills and ability to form peer relationships with people accessing services.
- Excellent communication and listening skills.
- Ability to be non-judgmental, demonstrate empathy, compassion and patience.
- Ability to remain calm and respond in a professional manner to distress, disturbance, and unpredictability.
- Sensitive understanding of diversity issues and ability to promote anti-discriminatory practice and equal opportunities.
- Ability to engage effectively in supervision and to be able to raise concerns or personal difficulties which may affect the work being undertaken
- Practical experience in facilitating / co-facilitating groups
- Ability to work co-operatively as part of a multidisciplinary team (statutory and voluntary).
- Proficient in Microsoft Word, use of email, Outlook, and basic excel skills.
- Ability to enter data onto a database as required by the Service.
- Ability to use / learn on-line social communication platforms (Teams, Zoom) and willingness to run groups on-line as well as face to face.
- It would be advantageous to demonstrate your continuing progress in recovery from a mental disorder/illness.
Mary Frances Trust (MFT) is a charity organisation established in 1994 by people who used mental health services, carers and professionals to support people with any mental or emotional health issues.
Our mission is to:
· Work alongside people experiencing any kind of emotional or mental health issues for as long as they need and inspire them to develop the skills that will help them to restore and maintain their emotional wellbeing.
· Involve people with experience of mental health at every level of the organisation so they can help us design, deliver, monitor, and review our services to ensure they respond to their changing needs.
· Consistently challenge stigma attached to mental illness and raise awareness of the importance for everyone to look after their mental wellbeing.
· Lead and co-ordinate the development and delivery of first-class, voluntary mental health services in Surrey.
· Maintain sufficient funding streams to be able to provide person-centered services to people experiencing any kind of emotional or mental issues.
How to apply
To apply for this role, click on the Apply Now link below and fill in our Online Application Form. Thank you!
If you are having difficulties accessing our Online Application Form, please email Kerry, our Administration Officer, at email@example.com who will send you a Word version for you to email back to Glyn, our Service Manager at firstname.lastname@example.org