Recovery and Connect Worker

Ever wanted to be part of something new, something exciting, something really worthwhile, that will change lives? We are looking for a passionate and understanding Recovery Connect Worker to join our friendly staff team.

Job Summary

Salary: £28,000
Location: Elmbridge
Contract: 12 Fixed Term (May be extended depending on funding)
Hours: 37 hours per week
Holiday: 25 days Plus Bank Holidays

Currently at this point in time all applicants will be required to evidence that they have been vaccinated in line with current government guidelines.

Role Description

Recovery and Connect is a pilot project delivered in partnership with Surrey and Borders Partnership NHS Foundation Trust. The Recovery and Connect Worker will work intensively with a caseload of individuals who have a pre-existing mental health concern or one that has been created/exacerbated by COVID-19 and support to access ongoing community services. The role will involve working as part of a team liaising with Community Mental Health Recovery Services.

The Recovery and Connect worker will:

• Have appropriate previous community experience of mental health, wellbeing and behaviour change work with adults
• Be highly independent
• Have a high degree of initiative
• Be a self-starter
• Be confident working in a developing and fast-paced service

In return for your commitment and hard work we can offer:

• A competitive salary!
• 37 hour working week!
• 25 days holiday plus bank holidays!
• Flexible working hours!
• Company pension scheme!
• Employee Assistance Programme!
• Investment in personal development!
• Ongoing training!

Role Responsibilities

• To build and maintain relationships with key stakeholders
• To work specifically with CMHRS to identify client caseload
• To work with a caseload of clients, their families, and carer(s), clinical staff, and other stakeholders to create a holistic support plan around the individual, guided by the individuals needs using motivational interviewing as a framework
• To work with clients as the lead professional involved in their care bridging them to other services and opportunities
• To provide pastoral support to clients
• To build relationships with caseload of clients to understand and support with any barriers to accessing onward support or appointments
• To build and maintain relationships with key stakeholders, i e. partner organisations supporting individuals with accessing tech and/or employment services
• To arrange and attend MDT and supervision meetings
• To ensure service is linked in with Community Connections team
• To lead on compliance and risk management for the team
• To complete and update risk assessments associated with lone working
• To make onward referrals and/or provide information and advice about what support is available locally
• To encourage and support people to access external agencies if needed
• To provide technology/facilities support or bridge with organisations that are providing to aid with clients search for employment and connection, courses through Recovery College, employment offers through Richmond Fellowship
• To appropriately support those who cannot get to appointments for valid reasons
• To record and report, as agreed, any KPI’s including recovery stars as a measure of client’s progress and any information required for funders/trustees
• To provide quarterly reports and compliance around this service
• To update systems with information relating to clients on caseload
• To work collaboratively with Care Coordinator/GP around any arising issues with clients
• To explain and encourage attendance at appropriate activities within the Community Connections service
• To arrange review appointments over 3-month period to review, revise and update the support plan
• To ensure the workspace is kept clean in line with organisational Covid risk assessment
• To work with the team of professionals and communicate well with colleagues working from different locations
• To keep up to date with all the opportunities available for our clients
• To establish and sustain strong and appropriate working relationships with our partnership organisations and other external organisations
• To conduct ongoing evaluation of the programmes and services and implement improvements as necessary
• To maintain databases and undertake any other administrative duties

This is not an exhaustive list of the duties that may need to be undertaken. It may be necessary to undertake other duties in order to fulfil the objectives of the charity.

Person Specification

Qualifications and experience

• A diploma or degree in appropriate subject i.e. counselling, psychology, social work, probation, mental health, Health and Social Care (level 3) and/or a minimum of 2 years community experience of mental health, wellbeing, behaviour change work with adults.

Knowledge and skills

• To work collaboratively within a multidisciplinary team (statutory and voluntary)
• An understanding of confidentiality, consent, information sharing, including GDPR.
• An understanding of Safeguarding policy and practice.
• Good communication and written skills and a commitment to accurate and confidential record keeping.
• Ability to interact effectively with the clients, colleagues and other professionals whilst retaining clear boundaries.
• Ability to work to all the policies, procedures and standards of the service and joint working arrangements with statutory and voluntary sector partners.
• Extensive knowledge and understanding of mental health issues.
• Knowledge and skills of engagement, motivational, and behaviour change approaches.
• Knowledge and understanding of community working, lone working, and ability to maintain safety whilst working in the community.
• Ability to use supervision effectively.
• A good understanding of personal limitations, ability to identify when to seek advice and support, and deal with issues in a professional manner.
• Ability to manage any challenging behaviour from clients.
• Ability to self-manage a caseload.

Information and technology

• Proficient in Microsoft Word, use of email, Outlook, and basic excel skills.
• Ability to enter and manipulate data on a database as required by the Service and Commissioners to include monitoring and reports.
• Ability to work from home that maintains confidentiality and professionalism when and if required using Teams/Zoom and other virtual platforms.

General

• Ability to travel and work flexibly across Surrey where required.

The Charity

Mary Frances Trust (MFT) is a charity organisation established in 1994 by people who used mental health services, carers and professionals to support people with any mental or emotional health issues.

Our Mission

Our mission is to:

·       Work alongside people experiencing any kind of emotional or mental health issues for as long as they need and inspire them to develop the skills that will help them to restore and maintain their emotional wellbeing.

·       Involve people with experience of mental health at every level of the organisation so they can help us design, deliver, monitor, and review our services to ensure they respond to their changing needs.

·       Consistently challenge stigma attached to mental illness and raise awareness of the importance for everyone to look after their mental wellbeing.

·       Lead and co-ordinate the development and delivery of first-class, voluntary mental health services in Surrey.

·       Maintain sufficient funding streams to be able to provide person-centered services to people experiencing any kind of emotional or mental issues.

How to apply

To apply for this role, click on the Apply Now link below and fill in our Online Application Form. Thank you!

If you are having difficulties accessing our Online Application Form, please email Kerry, our Administration Officer, at kerry@maryfrancestrust.org.uk who will send you a Word version for you to email back to Glyn, our Service Manager at glyn@maryfrancestrust.org.uk

Apply now

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