Ever wanted to be part of something NEW, something EXCITING, something really WORTHWHILE, that will CHANGE LIVES?
We’re looking for a Recovery and Connect Worker to work intensively with a caseload of individuals who have a pre-existing mental health concern or one that has been created/exacerbated by COVID-19 until they are ready to access ongoing community services.
Job Title: Recovery and Connect Worker
Hours: 37hrs per week
Holidays: 25 days a year plus bank holidays
Location: Surrey Downs (Mole Valley, Epsom, Ewell, Banstead, and West Elmbridge). The role will require you to work in other parts of Surrey as Outreach.
Contract: 12 Fixed Term (may be extended depending on funding)
Interviews: Will be ongoing as suitable candidates apply.
Recovery and Connect is a pilot project delivered in partnership with Surrey and Borders Partnership NHS Foundation Trust. The Recovery and Connect Worker will work intensively with a caseload of individuals who have a pre-existing mental health concern or one that has been created/exacerbated by COVID-19 until they have built resilience and are ready to access ongoing community services. The role will involve working as part of a small team and linking in with NHS services, such as Single Point of Access.
The Recovery and Connect Worker will:
- Have appropriate previous community experience of mental health, wellbeing and behaviour change work with adults
- Be highly independent
- Have a high degree of initiative
- Be a self-starter
- Be confident working in a developing and fast-paced service
In return for your commitment and hard work we can offer:
- A competitive salary!
- 37 hour working week!
- 25 days holiday plus bank holidays!
- Flexible working hours!
- Employee Assistance Programme
- Company pension scheme!
- Investment in personal development!
- Ongoing training!
Mary Frances Trust is committed to the safeguarding of the people who use its services, therefore this post will be subject to a satisfactory enhanced DBS check.
- To build and maintain relationships with key stakeholders such as: SPA, CAB, CMHRS, GPimhs to identify client caseload
- To work with a caseload of clients, their families, and carer(s), clinical staff, and other stakeholders to create a holistic support plan around the individual, guided by the individuals needs using motivational interviewing as a framework
- To work with clients as the lead professional involved in their care bridging them to other services and opportunities
- To provide pastoral support to clients
- To build relationships with caseload of clients to understand and support with any barriers to accessing onward support or appointments
- To build and maintain relationships with key stakeholders i.e. partner organisations supporting individuals with accessing tech and/or employment services
- To arrange and attend MDT and supervision meetings
- To ensure service is linked in with Community Connections team
- To lead on compliance and risk management for the team
- To complete and update risk assessments associated with lone working
- To make onward referrals and/or provide information and advice about what support is available locally
- To work closely with In Reach Team to facilitate transfer of support
- To encourage and support people to access external agencies if needed
- To provide technology/facilities support or bridge with organisations that are providing to aid with clients search for employment and connection, courses through Recovery College, employment offers through Richmond Fellowship.
- To appropriately support those who cannot get to appointments for valid reasons
- To record and report, as agreed, any KPI’s including recovery stars as a measure of clients progress and any information required for funders/trustees
- To provide quarterly reports and compliance around this service
- To update systems with information relating to clients on caseload
- To work collaboratively with Care Coordinator/GP around any arising issues with clients
- To explain and encourage attendance at appropriate activities within the Community Connections service
- To arrange review appointments over 3 month period to review, revise and update the support plan
- To ensure the workspace is kept clean in line with organisational Covid risk assessments
- To work with the team of professionals and communicate well with colleagues working from different locations
- To keep up to date with all the opportunities available for our clients
- To establish and sustain strong and appropriate working relationships with our partnership organisations and other external organisations
- To conduct ongoing evaluation of the programmes and services and implement improvements as necessary
- To maintain databases and undertake any other administrative duties
This is not an exhaustive list of the duties that may need to be undertaken. It may be necessary to undertake other duties in order to fulfil the objectives of the charity.
Qualifications and experience
Desired: A diploma or degree in appropriate subject i.e. counselling, psychology, social work, probation, mental health, Health and Social Care (level 3)
Essential: and/or a minimum of 3 years community experience of mental health, wellbeing, behaviour change work with adults.
Knowledge and skills
- To work collaboratively within a multidisciplinary team (statutory and voluntary)
- An understanding of confidentiality, consent, information sharing, including GDPR.
- An understanding of Safeguarding policy and practice.
- Good communication and written skills and a commitment to accurate and confidential record keeping.
- Ability to interact effectively with the clients, colleagues and other professionals whilst retaining clear boundaries.
- Ability to work to all the policies, procedures and standards of the service and joint working arrangements with statutory and voluntary sector partners.
- Extensive knowledge and understanding of mental health issues.
- Knowledge and skills of engagement, motivational, and behaviour change approaches.
- Knowledge and understanding of community working, lone working, and ability to maintain safety whilst working in the community.
- Ability to use supervision effectively.
- A good understanding of personal limitations, ability to identify when to seek advice and support, and deal with issues in a professional manner.
- Ability to manage any challenging behaviour from clients.
- Proficient in Microsoft Word, use of email, Outlook, and basic excel skills.
- Ability to enter and manipulate data on a database as required by the Service and Commissioners to include monitoring and reports.
Essential: Ability to travel (within Surrey) and work flexibly
About The Charity
We’re Mary Frances Trust (MFT), a leading mental health and emotional wellbeing charity for adults (16+) in Surrey. Since 1994, we support people for as long as they need, inspiring them to find ways to restore and maintain their mental wellbeing. We work hard to challenge mental health stigma and promote emotional self-care.
Our mission is to:
- Work alongside people experiencing any kind of emotional or mental health issues for as long as they need and to inspire them to develop the skills that will help them to restore and/or maintain their emotional wellbeing.
- Involve people with experience of mental health at every level of the organisation so they can help us design, deliver, monitor, and review our services to ensure they respond to their changing needs.
- Consistently challenge stigma attached to mental illness and raise awareness of the importance for everyone to look after their mental wellbeing.
- Lead and co-ordinate the development and delivery of first-class, voluntary mental health services in Surrey.
- Maintain sufficient funding streams to be able to provide person-centred services to people experiencing any kind of emotional or mental issues.
How to apply
To apply for this role, click on the Apply Now link below and fill in our Online Application Form by 30 April 2021. Thank you!