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Safe Haven
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Launched in partnership with Surrey & Borders Partnership NHS Foundation Trust on 7 March 2016, our Safe Haven offers a warm, safe and supportive space for anyone aged 18+ experiencing a mental health crisis.
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Follow the guide 🎥
Jane, Safe Haven Manager, takes us on a tour of the Epsom Safe Haven.
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What We Offer
Our Safe Haven offers a welcoming, safe space for any adult (18+) experiencing a mental health crisis — especially when no one else may be around to help.
We provide a friendly, non-judgmental place to talk and a calm environment to spend time in during distress. You’re welcome to come in, have a cuppa, and chat with someone who will listen.
If you’d rather stay anonymous, that’s absolutely fine.
We also offer practical support to help you manage your mental health and can signpost you to other services if you wish. A Surrey and Borders Partnership NHS Foundation Trust (SABP) clinician is always on duty, working with our team and able to access the Trust’s full range of out-of-hours services.
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When is Safe Haven available?
We’re open every day of the year — including weekends and bank holidays — from 6pm to 11pm.
No appointment or registration necessary – we’re a walk-in service.
📍 Address:
Brickfield Centre, Portland Place, Epsom, KT17 1DLHow to get there
The Brickfield Centre is easy to reach on foot or by car.
If you’re using public transport, buses 406 and 293 run from Epsom Clock Tower (near Epsom Station) to the Rainbow Leisure Centre, which is just a six-minute walk from the Safe Haven.
Other Safe Haven locations
If you’re not local to Epsom, you can also visit one of our other Safe Haven sites in:- Aldershot
- Guildford
- Redhill
- Woking
Please note that opening hours at other sites may vary.
To find out more, click below. -
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Accessing Safe Haven Virtually
If you’re experiencing a mental health crisis and cannot travel, you can access your local Safe Haven from home. This allows you to get timely advice and support without unnecessary trips outside or to A&E.
All Safe Havens continue to offer in-person support seven days a week from 6pm to 11pm, alongside the virtual service.
Accessing the Epsom Virtual Safe Haven: https://nhs.vc/sabp/safe-haven-Epsom
TAccessing other Virtual Safe Havens:
Go to www.sabp.nhs.uk/safehaven and scroll to ‘Virtual Safe Havens’ to find your nearest service.Once you click a link, you’ll receive instructions on using the virtual service and be placed in a virtual waiting room before being “seen” by a member of your local Safe Haven team. The service is available for adults aged 18+, daily from 6pm to 11pm.
User Guides:
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Other Crisis Support
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If you or someone you know are experiencing suicidal thoughts or a mental health crisis, there are many other local resources available to support you.
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Share your feedback!
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We really value your feedback. If you would like to let us know about your experience at our Safe Havens, please go to the Contact section of our website and click on "Share your feedback".
