Wellbeing Advice and Information
Our Wellbeing Advice and Information service is run by Lenny who has actively been supporting people with mental health needs in this role for nearly 20 years.
"Lenny has been extremely helpful, very supportive and professional and helped me a long way."
Client of MFT
What we can help with
Lenny offers free and confidential advice and support on a range of practical issues that can affect someone’s wellbeing, such as:
- benefits claims (including Personal Independence Payment – PIP)
- housing
- finance related issues
- carers issues
- general advocacy such as liaising with services and council housing providers
- how to access the services that you need
By working with you one-to-one and discussing what your individual needs are, Lenny will give you access to the information you need to make an informed decision, make onward referrals where necessary, and support you to take steps to resolve your situation and move forward with confidence.
How we help
By accessing our Advice and Information service, you can expect to receive:
- Telephone call, video call or email information and support appointments
- Support in dealing with other organisations and agencies relevant to your care, day-to-day living and wellbeing
- Information and resources
- Referral to other agencies where required (for instance, specialist Mental Health Act Advocacy or specialist services) or relevant community services
- Continuous support until a satisfactory outcome is achieved (or we will signpost to a more specialist organisation).
Appointments are on the telephone or video call. They normally last an hour. Special arrangements can be made in exceptional circumstances.
Please note Lenny is able to support people living in Mole Valley, Banstead and Elmbridge. If you are living in Epsom & Ewell, you can access our Financial and Wellbeing Support Service – Epsom & Ewell.
Get in touch
You can contact Lenny on 079 2902 4724 (mobile) or email: lenny@maryfrancestrust.org.uk