How We HelpSafe Haven
  • Safe Haven

  • In partnership with Surrey & Borders Partnership NHS Foundation Trust, we launched our Safe Haven service in Epsom on 7 March 2016.

  • What we do

    We offer a supportive environment for any adult in crisis during a time of need and when there may be no-one else around to provide it.

    We provide a friendly, non-judgmental and listening ear for anyone who wants to talk about their feelings around a cuppa. Our venue is a place of safety and a calm environment for a person to spend time in during times of distress.

    If you prefer to remain anonymous you can – we don’t mind.

    We offer practical support for you to better manage your mental health.
    We will signpost to other support and offer information on other agencies, if this is what you want.

    There is always a Surrey and Borders Partnership clinician on duty, working alongside our team, who has access to all of the out-of-hours services the trust provides.

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  • When is it available?

    We are open every day of the year, including weekends and bank holidays, between 6pm to 11pm.

    We are based in the Surrey Choices building at The Larches, 44 Waterloo Road, Epsom, Surrey, KT19 8EX. No appointment or registration necessary – we’re a walk-in service.

    We also offer a maintaining wellbeing hour every day, between 6pm and 7pm, where people can get some peer support, enjoy a friendly chat or use as a place to sit in the company of others. *Please note that the wellbeing hour is currently reserved for people in crisis only, to prevent escalation of the coronavirus outbreak until further notice. If you’re not in crisis but still require mental health support, there are a number of helplines you can contact.

  • How to find us

    The Surrey Choices building is close to the train station and the town centre. 

    There is a Safe Haven sign in the front of the building – you can access it by walking down the side alley to the left of the building and ringing the bell on your right. This building is accessible for all.

    Download our safe haven brochure

  • Crisis Support

  • If you or someone you know are experiencing suicidal thoughts or a mental health crisis, there are many resources available to support you.