Virtual Safe Havens
Any adult (18+) facing a mental health crisis can now access Safe Havens virtually across Surrey and North East Hampshire.
This means those experiencing a crisis who are self-isolating due to the Coronavirus or who are in a vulnerable group or shielding or anxious about travelling will now be able to access their local Safe Haven without leaving home. This will help to ensure people receive timely advice and support and avoid unnecessary visits outside of the home and to A&E.
Each of the Safe Havens is providing the virtual service as well as continuing to see people in person seven days a week from 6pm-11pm. To access the virtual Safe Havens, go to www.sabp.nhs.uk/safehaven and scroll down to ‘Virtual Safe Havens’ where you will find links that take you to their nearest virtual Safe Haven service.
Once you click on a link, you will be directed as to how to use the virtual service. You will then be taken into a virtual waiting room before being “seen” by one of the members of your local Safe Haven team. The virtual service is operational from 6pm-11pm, seven days a week for adults aged 18 and over.
You can download the Virtual Safe Havens User Guides developed by the Independent Mental Health Network:
Download Standard User Guide
Download Easy Read User Guide
Download Text Only User Guide