Carers Support Group Volunteer (Epsom)

Working closely with the group facilitator, this role will support our service delivery for our monthly Carers support group (online)  It will be a rewarding role for someone seeking a regular opportunity to support those attending.   The group provides a safe non-judgemental environment for people to talk about how they are feeling and the challenges they are dealing with. The sessions are quite flexible and have a simple structure, which consists of: individual “check-ins”, support forum and “check-out”.

The role isn’t particularly demanding, however good people skills, common sense and the ability to get alongside others in a relaxed setting is something we look for.  The volunteer role also includes a small amount of time either side of the group meeting to brief and debrief.  Due to the nature of our work, this role would suit someone wanting a more medium to long term involvement.  Some clients may have communication and confidence difficulties due to a number of health-related issues.

Key Points

• Monthly involvement, online (currently)
• 1st Tuesday of month 6:45 to 8:15pm  (7pm to 8pm service)
• Long term involvement (12 months plus)
• Typically attracts 6 – 10 attendees

What we ask of you

• Support the facilitator to run the monthly group and any activities
• Help manage the online platform, brief and debrief
• Sign in, welcome and help attendees feel relaxed and included
• Welcome newcomers, involving them in activities and conversation
• Support and assist the facilitator with any difficulty that may arise
• Treat all client information as confidential
• Respect the need for personal & professional boundaries with clients
• Report any safeguarding concerns to staff in a timely manner to ensure clients are able to access the support they need (safeguarding training will be provided)

Please note: You do not need to have any previous volunteer experience to volunteer for this role although the ability to get on with people and communicate well with others is key.

Contact: Matthew Plumridge on 07432 510493 or email: matthew@maryfrancestrust.org.uk, if you are interested in this role.